Shipping Policy

Shipping Policy

Last Updated: Jan 2026

Shipping Locations

Portable Power Station 365 currently ships throughout Australia.

Shipping to New Zealand and other regions may be available upon request.

Processing Times

Orders are generally processed within:

  • 1–2 business days for in-stock products

  • 3–10 business days for special-order items

Processing times may vary during promotional periods.

Delivery Times

Estimated delivery times:

Metro Areas:

  • 2–7 business days

Regional Areas:

  • 5–14 business days

Remote Areas:

  • 7–21 business days

Delivery times are estimates only and not guaranteed.

Dangerous Goods

Certain lithium battery products are classified as Dangerous Goods (DG).

Additional transit restrictions may apply depending on destination and carrier requirements.

Delivery Responsibility

Customers are responsible for ensuring delivery information is accurate.

Additional charges may apply if redelivery is required.

Delivery Inspection

Customers should inspect goods upon delivery.

Any freight damage should be reported within 48 hours and supported by photographs where possible.

Ownership and Risk

Ownership passes upon full payment.

Risk transfers to the customer upon delivery unless otherwise required by law.

Force Majeure

Portable Power Station 365 is not responsible for delays caused by events beyond reasonable control, including:

  • Natural disasters

  • Carrier disruptions

  • Customs delays

  • Government restrictions

  • Industrial action